Privacy Policy

1. Information We Collect

When you use Clinix, we may collect the following information:

• Personal Information: Name, email address, phone number, and delivery address provided during checkout.
• Location Data: Your city selection (Lahore, Islamabad, or Multan) to determine product availability from our edge warehouses.
• Order Data: Products purchased, order history, payment method preference, and delivery details.
• Device Data: IP address, browser type, and cookies for website functionality and analytics.

2. How We Use Your Information

• To process and fulfill your orders from our edge warehouse locations.
• To communicate order status updates and delivery confirmations.
• To improve our product catalog and service based on usage patterns.
• To send promotional emails if you have opted in via our newsletter.

3. Data Security

We implement industry-standard security measures including encrypted database connections (SSL/TLS), secure authentication via one-time passwords (OTP), and access controls for all administrative operations. Your payment information is never stored on our servers.

4. Third-Party Services

We use Amazon Web Services (AWS) for email delivery (SES) and image storage (S3). These services comply with international data protection standards. We do not sell or share your personal information with third parties for marketing purposes.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@clinix.dev. You may also unsubscribe from marketing emails at any time.

6. Contact

For privacy-related inquiries, please contact: support@clinix.dev